TERK Technologies Stereo System 1DIRECTV User Manual

Installation Manual  
®
DIRECTV Multi-Satellite Dish Antenna or  
DIRECTV PARA TODOS Dish Antenna  
Introduction  
Safety Information  
Your DIRECTV Multi-Satellite Dish antenna is designed for use  
with up to four independently operating DIRECTV Receivers.  
Along with your receiver User Manual, this guide will provide  
the information you’ll need to successfully install and operate  
your DIRECTV System. Throughout the manual, the DIRECTV  
Multi-Satellite Dish antenna will be referred to as the “antenna.”  
Local building and electrical codes (NEC) require the  
antenna and the coaxial cables to be connected to a  
grounding electrode. Improper installation may seriously  
damage the equipment or the building, as well as cause  
injury or death to you. For your own safety, follow these  
important safety rules or contact a licensed inspector or  
electrician in your area for assistance:  
For best results, we suggest you read carefully through these  
pages first before beginning installation. The guide is intended  
for an individual experienced in performing the various tasks  
described, including:  
If you will be mounting your antenna in a location where it  
will be difficult or dangerous to view the attached bubble  
level (see page 6), use a small mirror or plumbing level  
instead. DO NOT risk falling  
Determining an antenna location with a good southerly  
view of the satellites  
Perform as many functions as possible on the ground  
Climbing a ladder and working on your roof  
Do not install the antenna on a rainy, snowy or windy day  
Observing safe working practices around heights and  
Make sure there are no people, pets, etc. below when you  
electrical hazards  
are working on the roof  
Determining if there are water pipes, gas lines or wiring  
Watch out for power lines which may be overhead,  
hidden near where you may drill  
underground and/or hidden behind walls, keeping safely clear  
of them with ladders, antenna and tools during installation  
Using a power drill to drill holes into your house  
Routing coaxial cable(s) through foundation, wall,  
The Federal Communications Commission (FCC) has ruled  
that a local government or homeowner’s association may not  
prevent the installation of satellite antennas one meter or  
smaller in diameter, unless legitimate safety restrictions such  
as fire codes are in effect. Call FCC tel: (202) 418-0163;  
under-floor, attic or interior walls  
Safely lifting and securing the 20-lb. antenna assembly  
Grounding the antenna and cable(s) as recommended  
in the National Electric Code (NEC)*  
NOTE: If you don’t feel completely comfortable with these  
tasks, simply contact the store where you purchased the  
system for information on having your system installed by  
a local authorized DIRECTV installer.  
DIRECTV® programming is sold separately. To activate DIRECTV  
programming, please call 1-800-DIRECTV (1-800-347-3288).  
More programming information is also available at DIRECTV.com.  
Activation of programming may be subject to credit approval and  
requires valid service address, social security number and/or  
major credit card. Deposit or prepayment may be required. In  
some areas, programming may be provided by members or  
affiliates of the National Rural Telecommunications Cooperative.  
*NEC is published by the National Fire Protection Association, 1 Batterymarch Park,  
Quincy, Massachusetts, 02269-9101 and may be available at your local public library.  
1
Terk Technologies, corp.  
DIRECTV Multi-Satellite Dish Antenna  
 
Tools Required  
Steps for Installation  
7/16" Nut Driver  
In the following pages, you’ll find step-by-step instructions for:  
1
2
3
4
5
6
7
8
9
Determining Coordinates for Aiming Antenna........ page 4  
Finding Suitable Antenna Site ............................. page 5  
Installing EZALIGN™ Mast...................................page 6  
Assembling/Adjusting Antenna on Ground..............page 7  
Attaching Antenna to Mast ...................................page 7  
Routing RG 6 Cable(s) .........................................page 8  
Grounding Cable and Antenna ..............................page 8  
Attaching LNB to Antenna....................................page 9  
Aiming and Fine-tuning Antenna...........................page 9  
Adjustable Wrench  
Screwdriver (Phillips)  
Magnetic Compass  
Information Also Included:  
Electric Drill and Bit  
Troubleshooting Check List for Initial Installation.........page 11  
Loss of Signal/Rain Fade............................................page 12  
Installation with Long Cable Run................................page 12  
Optional Accessories  
(not included)  
Typical installation kits (sold separately) include:  
• Mast base mounting hardware  
• RG 6 coaxial cable(s) with F connectors  
• Grounding hardware, grounding wire, wire clips, etc.  
• 6" plumbing level  
3
DIRECTV Multi-Satellite Dish Antenna  
 
Determining Coordinates  
for Aiming Antenna  
STEP  
1
The coordinates (Azimuth, Elevation and Tilt numbers) are  
based on your ZIP code and can be determined easily by using  
your receiver. You will need these numbers for site survey and  
antenna adjustments.  
ZIP Code  
Enter your ZIP code.  
OK  
NOTE: The antenna does not need to be installed for this step.  
9 92 96 98 3  
Clear  
Connect your receiver to the TV  
Azimuth: 152  
Elevation: 50  
Tilt: 102  
Consulting your receiver manual, connect the receiver’s video  
or Channel 3/4 outputs to the corresponding TV input. Turn on  
the TV and the receiver.  
Set the antenna type  
Navigate to the antenna installation screen menu. Select  
installation as an “oval 3-sat” (some receiver brands may call  
it: “triple”, “3 sat location”, “Sat 1,2,3” or “Sat A,B,C”).  
Depending on your receiver  
model, your display may look  
different from shown. In this  
example, a Southern California  
ZIP code “92683” is entered  
and receiver outputs:  
• Azimuth: 152  
Find your coordinates  
Navigate to the antenna-pointing menu screen. Enter your ZIP  
code, then write down the numbers in space provided below.  
• Elevation: 50  
Tilt: 102  
Azimuth  
(horizontal, side-side)  
——————————  
Your Azimuth  
Elevation  
(vertical, up/down)  
——————————  
Your Elevation  
——————————  
Your Tilt  
Tilt  
(dish reflector rotation)  
4
 
Finding Suitable  
Antenna Site  
STEP  
2
If you live on the West Coast, the  
satellites will be to the south-southeast.  
If you live on the East Coast, the  
satellites will be to the southwest.  
A suitable antenna site requires an unobstructed view of the  
southern sky, a stable antenna mounting surface, a distance of  
100-ft or less for RG 6 cable from your antenna to your  
receiver, and grounding nearby.  
NOTE: It’s important to estimate the cable length at this point.  
The DIRECTV satellites are located in the southern sky above  
the Equator. The location for your antenna must have  
elevation-angle clearance (above the horizon) and 18° span  
clearance (from 101° to 119°) for an unobstructed view to all  
three satellite locations. Northern border states have elevation  
readings toward 30° and southern border states toward 60°.  
Sat C, 110° with  
Converted Transponders  
# 8, #10, #12  
NOTE: If you are replacing an 18" dish  
with a new Multi-Satellite Dish Antenna,  
Sat A, 101° with  
Transponders  
# 1 to # 32  
Sat B, 119° with  
Transponders  
# 22 to # 32  
be sure to check for the required 18º  
clearance. If you do not have the  
required clearance, you should use  
a different location.  
No trees, leaves, buildings can be in the line-of-sight  
between antenna and satellites.  
Due to the many configurations possible, mast-mounting hardware is not included. Be sure you have the necessary mounting hardware before you begin.  
Optional mounting kits are available at your local electronics store. Below are potential mounting sites.  
Stucco Exterior Wall  
Wooden Rail  
Chimney  
Ground  
5
DIRECTV Multi-Satellite Dish Antenna  
 
View of bubble level on top of mast  
Wrong  
Installing EZALIGNMast  
STEP  
3
Now, you’re ready to install the antenna mast at the  
location you’ve chosen in Step 2 and align it to be plumb  
(perfectly straight up). Plumbing the mast is critical for  
the Multi-Satellite Dish antenna to receive optimal signals,  
and failure to align it properly will result in difficulty  
acquiring signals as well as a greater tendency for signal  
outages in adverse weather.  
Right  
Mount the base securely  
Side view of bubble level in the mast  
The mast base must be sturdy so antenna does not shift under  
various weather conditions and its own weight. Mounting is  
preferable on wood or masonry. Unsuitable sites may be  
handrail, aluminum or vinyl siding, composite paneling, and  
fiber/particle/strand boards.  
Wrong  
Right  
CAUTION! When installing mast base, avoid placing finger  
between mast bottom and base to prevent being pinched or cut.  
Make sure the bubble level frame in the mast is seated properly by pressing  
down flat on it so it’s even with the top edge of the mast.  
Align the mast  
The EZALIGN Mast pivots up and down, and from side to  
Looking down into mast  
side. A bubble level is located in the top of the mast to  
assist in alignment.  
The patented mast has two slots at the the bottom that allow it to move up  
and down and side to side. This aids the centering the bubble level even  
when the mast base is mounted on an uneven surface.  
Loosen the four mast bolts slightly. Then move the mast  
up/down or twist side-to-side until the bubble in the bubble  
level is centered as shown at left.  
CAUTION! If the mast is mounted in a location where it is  
difficult or dangerous to view the bubble level, use a small  
mirror or plumbing level instead. DO NOT reach out and risk  
falling from roof or other high place.  
Tighten mast bolts  
When mast is straight up (plumbed), and while still keeping  
hold of the mast, tighten the four bolts with a 7/16" nut driver  
with your other hand. Make sure bolts are secure. You may  
want to tighten further with an adjustable wrench.  
Tighten Mast Bolts  
(two on each side)  
Up and Down Movement  
Side to Side Movement  
6
 
Dish attaching to the LNB Arm/Antenna Back Assembly  
Assembling/Adjusting  
Antenna on Ground  
STEP  
4
On even ground, attach dish to the LNB Arm/Antenna Back  
Assembly as shown. Leave off the Triple-head LNB until the  
antenna is mounted on the mast and you’ve routed cable  
through the LNB Arm.  
Set Tilt Adjustment  
At the back of the antenna assembly, loosen the Tilt nuts  
and then set the Tilt adjustment according to the coordinate  
number you obtained in Step 1.  
Tighten the Tilt nuts. Do not change the Tilt adjustment  
In this example we have  
for Southern California  
(ZIP code 92683),  
the Tilt setting is 102°.  
again from this point on (even if you could not find the  
satellite signal during alignment). Unlike the Elevation and  
Azimuth coordinates, there is no need to fine-tune Tilt;  
doing so may cause alignment difficulty. For some of the  
Eastern Seaboard states, however, there maybe an  
exception: see Step 9, note #2, on page 10.  
1
0
0
9
0
0
0
7
1
0
0
6
5
Tilt Nuts  
(one shown)  
Set Elevation Adjustment  
At the side of the antenna assembly, loosen the two Elevation  
nuts (one on each side) and preliminarily set the Elevation  
adjustment, per the coordinate number obtained in Step 1.  
Metal edge  
at 50°  
In this example we show  
for Southern California  
(ZIP code 92683), the  
Elevation setting is 50°  
(use the position of the  
metal edge to the Elevation  
scale; do not use the washer  
or the bolt as reference).  
Tighten the Elevation nuts, but not completely. This  
is a preliminary adjustment, which you may have to  
fine-tune later on.  
Elevation Nuts,  
one on each side  
STEP  
Attaching Antenna to Mast  
5
Azimuth/  
Mast Clamp Bolts  
Slide the back of the antenna assembly onto the top of the  
mast until it stops at the pivot bolt. If necessary, slightly  
loosen the two Azimuth/Mast clamp bolts and pivot bolt so  
the antenna will go on to the mast.  
Tighten the two Azimuth/Mast clamp bolts and the pivot  
bolt just enough so the antenna has only side-to-side  
movement (rotational swing around the mast) for later  
Azimuth alignment in Step 9.  
Pivot Bolt  
7
DIRECTV Multi-Satellite Dish Antenna  
 
STEP  
Routing RG 6 Cable(s)  
6
You’ll route RG 6 cable from your receiver to the cable grounding  
block, then from the grounding block to the triple-head LNB.  
Before starting, inspect the inside of each cable connector for  
foreign materials and/or short. Make sure that the copper center  
conductor is straight and centered in the connector.  
Cable  
Grounding  
Block  
To Receiver  
Run cable from receiver  
Verify that there are no wires or pipes blocking the location  
where you want to feed the coaxial cables into your home. Drill  
a 1/2" inch hole for each cable. Connect cable to the “Sat In”  
jack on the back of your receiver. To prevent short, leave  
receiver unplugged until Step 9.  
Water Drip  
Loop  
To Antenna  
Connect to grounding block  
Mount the grounding block close to the point of cable entry  
into the house. Connect cable to grounding block as shown.  
Dual grounding block, one receiver hook up shown  
Alternate Grounding  
Point  
STEP  
Grounding Cable and Antenna  
7
Option #1  
Grounding the antenna and cable grounding block help protect  
the satellite receiver system and other components from  
lightning damage.  
Ground wire can be attached anywhere on the metal part of  
Grounding Screw Point  
the antenna, but there is a convenient grounding screw at  
one side of the mast base. Installation should comply with  
local codes and the National Electric Code (NEC, Sections  
250 and 810).  
Grounding  
Wire from  
Cable  
Grounding  
Wire from  
Antenna  
Grounding point can be outside metal cold water pipe at  
Grounding  
Block  
point of entry (no gas or hot water pipes), 8-foot ground rod,  
grounded metallic service raceway, grounded electric service  
equip enclosure, etc. Option #1: Both ground wires go to  
the same ground point. If the two grounding points are  
different, a #6 copper wire should be connected between  
them. Option #2: The dish antenna grounding wire goes to  
grounding block first, then to the grounding point.  
Cold water  
pipe only  
Use grounding wires #10 copper or #8 aluminum  
Grounding Wire  
from Antenna  
Option #2  
Grounding Wire from  
Cable Grounding Block  
Cold water pipe only  
8
 
STEP  
Attaching LNB to Antenna  
8
Sat B, Sat C,  
119° 110°  
Sat A,  
101°  
The triple-head LNB has four identical outputs, each  
supporting one independently operating receiver. To simplify  
future installation of additional receiver(s), you may want to  
route more cables to the antenna at this point. Only one cable  
is needed for antenna fine-tuning and alignment.  
RG 6 cable from the grounding block can now be routed to  
the LNB on your antenna. Attach the triple-head LNB onto  
the LNB Arm and fasten with included mounting hardware  
(Philip screws and nuts). Dress cable with enclosed tie  
wraps, allowing for cable water drip loop if necessary.  
Hooking up cables (one shown) to the LNB and attaching the LNB  
to Antenna — up to four cables can be connected this way.  
Aiming and  
Fine-tuning Antenna  
STEP  
9
When you fine-tune the antenna to one satellite, the other two  
satellites should be aligned automatically. Plug in and turn on  
your receiver.  
Align the  
Azimuth  
Use the on-screen signal strength meter to fine-tune the  
antenna. It is important to obtain the strongest signal  
possible; the higher the signal strength, the less likely you  
are to experience signal outages during adverse weather.  
With a cell phone and house phone, ask someone to relay  
Antenna  
signal strength values to you, or hook-up a portable TV at the  
installation site. Your receiver may be equipped with an  
audible beep tone feature; the higher pitch, the higher the  
signal. A hand-held signal meter is also an option.  
Transponder: 23, Sat B  
OK  
Antenna Location:  
Azimuth: 152  
Elevation: 50  
Tilt: 102  
Clear  
Current Level: 0  
Peak Level: 75  
Signal:  
Align the Azimuth  
Set your on-screen menu to the signal meter mode, on  
Satellite A (101°). Use a transponder that is unique to  
Sat A (such as 1 - 6, 16) for your alignment. Point the  
antenna to a generally southerly direction, or use the  
Azimuth number obtained in Step 1 and a compass for  
a more precise starting point.  
Very slowly rotating the antenna around the mast a few  
degrees at a time, pause 3 - 5 seconds in between for signal  
strength meter update. You should be able to find the  
satellite signal first and then the signal peak, indicated on  
your screen. Once you sweep through the peak-signal point  
on the screen, stop. You may want to swing past the peak  
point a couple of times to make sure.  
Pencil Marks  
Mark the mast and antenna bracket point with a pencil.  
9
DIRECTV Multi-Satellite Dish Antenna  
 
Verify Azimuth alignment  
Switch to Sat B (119°) on your on-screen menu, using  
Transponders 23, 25, 29 or 31. Verify that signal is also  
peaked at 119° by very slightly rotating the antenna around  
the penciled marking on the mast. Once satisfied, tighten the  
two Azimuth/Mast clamp bolts.  
NOTE: Sat B (119°) signal strength may read different than  
Sat A (101°) signal strength, depending on the satellite  
transmission patterns in the area. You only need to see  
whether Sat B (119°) is peaked and not try to compare  
signal strength numbers. It’s OK to be close but not at the  
peaks for both locations simultaneously.  
Verify Azimuth  
Alignment  
Antenna  
Transponder: 23, Sat B  
OK  
Antenna Location:  
Azimuth: 152  
Elevation: 50  
Tilt: 102  
Clear  
Fine-tune the Elevation  
Current Level: 0  
Peak Level: 75  
Use Sat B (119°) or Sat A (101°) on-screen signal meter. While  
holding the LNB Arm, slightly loosen the two Elevation nuts.  
Move it up/down slightly and observe the signal strength on the  
screen. Find the peak and tighten the two Elevation nuts.  
Signal:  
Verify satellite signals  
Confirm the final signal-peak readings at all three satellite  
locations. Sat C (110°, Transponders 8, 10 and 12.) should  
be aligned automatically.  
NOTE 1: Occasionally, you may see a transponder at Sat A  
(101°), Sat B (119°) or Sat C (110°) not active, it is  
possible that this transponder is reserved for upcoming  
programming expansion. Switch to other transponders at the  
same satellite location to verify that you have good readings  
and that your antenna alignment is satisfactory.  
NOTE 2: In most of the U.S., the Tilt Adjustment should be  
fixed. However, because of large Tilt angle to 119° satellite in  
Eastern Seaboard states, a small amount of Tilt fine-tuning  
adjustment may improve 119° signal strength without  
significantly changing 101° signal reading. For these states,  
the following Tilt fine-tuning procedures are recommended:  
Fine-tune the  
Elevation  
Antenna  
1. Follow alignment procedures from Step 1 through Step 9;  
Transponder: 1, Sat A  
OK  
Antenna Location:  
tighten Elevation and Mast clamp bolts.  
Clear  
Azimuth: 152  
Elevation: 50  
Tilt: 102  
2. Fine-tune Tilt Adjustment first by +3 degrees and then  
–3 degrees. Tilt is optimized when you see the 101°  
signal reading essentially unchanged and 119° signal  
strength improved by several points. Set Tilt to the  
optimized point and tighten Tilt nuts.  
Current Level: 0  
Peak Level: 91  
Signal:  
10  
 
Troubleshooting Check List for Initial Installation  
If the signal is not found, be sure the receiver user manual and the antenna installation manual have been properly followed. Check to:  
Make sure all cable connections are correct and each  
connection is seated/tightened properly.  
Your triple-head LNB depends on the receiver to supply  
power; the longer the cable length to the LNB, the greater  
the DC voltage drop. Your receiver depends on the antenna  
to supply signal; the longer the cable length, the greater  
the signal amplitude attenuation. Therefore, RG 6 cable  
length much longer than 100 feet (from each the receiver  
to the antenna) should be avoided.  
Inspect the inside of each cable connector for dirt or  
possible connector to case/shield short.  
Verify the Azimuth, Elevation and Tilt angles for your  
location by ZIP code.  
RG 6 cable with solid copper center conductor is highly  
recommended because it has much lower DC voltage drop  
compared to RG 6 cable with a copper-coated, steel center  
conductor.  
Make sure the Tilt and Elevation pointers are aligned  
correctly to the scales. Do not use washer or bolt as  
reference.  
Make sure the Tilt adjustment is not changed from the  
recommended setting for the antenna location.  
Standard RG 59 cable causes too much DC drop and  
signal drop; it can not be used to pass the satellite signal.  
RG 6 coaxial cable must be used.  
Make sure the bubble level frame inside the mast is  
seated properly, then check the mast alignment again.  
The mast not being plumb/up straight is a major cause  
of alignment difficulty.  
Some after-market, off-the-shelf add-on components may  
not be as advertised. They might not work or could cause  
additional DC drops and signal amplitude attenuation.  
Remove such components, go back to the basic  
Remove existing TV-specific components, such as TV  
splitter, etc; reduce the installation to the basic  
connections called out in this guide. Such components  
may not work with the satellite signal and they may be in  
the wall where you can’t see them. When in doubt, run RG  
6 cable directly to your receiver.  
connections called out in this manual and re-verify.  
Make sure the satellite cable is connected to the “Sat In”  
jack, not the “Antenna In” jack. The “Antenna In” jack  
at the back of the receiver is for off-air antenna input or  
cable TV input.  
Make sure there are no obstructions (trees, buildings,  
windows, corner or overhang of your roof, your body or  
hands) — the signal does not pass leaves, branches,  
glass, etc. Also, keep in mind the 18° span clearance  
to receive all three satellite locations. This required  
clearance may also mean you’ll need to consider a new  
location when replacing an old 18" dish with this new  
Multi-Satellite Dish Antenna.  
In you live in a state on the Eastern Seaboard, you may  
need to fine-tune your Tilt Adjustment. Follow directions  
from NOTE 2, page 10.  
If all are done correctly but the signal is still not found,  
change the Elevation adjustment of the antenna slightly  
( 2°, then 4° from the called-for setting) and repeat  
the procedure.  
Make sure the Access Card from your receiver is fully  
inserted into the Access Card slot and oriented correctly.  
11  
DIRECTV Multi-Satellite Dish Antenna  
 
Loss of Signal/Rain Fade  
The satellite signal may be lost temporarily due to  
unusually heavy rainfall. An optimally aligned antenna,  
along with the shortest possible cable run, minimizes  
the chances of “rain fade.”  
Make sure the antenna is mounted securely to prevent it  
from being blown out of alignment in a heavy wind.  
Heavy snow accumulation on the LNB and the antenna may  
reduce the satellite signal strength; snow should be swept  
away as soon as possible.  
Tree foliage growth into antenna’s line-of-sight to the  
satellite may result in gradual loss of picture.  
Installation with Long Cable Run  
For installations where the RG 6 cable runs from the  
receiver(s) to the LNB far exceeds 100 feet (150 feet or  
more), as encountered in a commercial or multi-dwelling  
building, you need to use an AC power booster module to  
bias the LNB.  
You will also need an additional RF signal amplifier to  
compensate the signal amplitude loss. Otherwise, your  
antenna and receiver may not work properly and be subject  
to frequent outages in adverse weather. Contact a  
professional concerning such installations.  
©2002 DIRECTV, Inc. DIRECTV and the Cyclone Design logo, DIRECTV PARA TODOS and  
EZALIGN are trademarks of DIRECTV, Inc., a unit of Hughes Electronics Corporation.  
6/02 12429ENG-0  
12  
 

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